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Your CEP Consultant

Kathryn Fletcher

0330 024 1349


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Job Detail

Customer Liason Officer

£14.00 per hour

Solihull, UK


Ref: CLO / WB

Date Advertised:8th May 2018

Start Date:7th June 2018

We are looking for an experienced Customer Liaison Officer who will be required for a large project in Tipton

To be successful in the role you will be an effective communicator with a positive, passionate and engaging approach when supporting the business.

The Role will involve:

  • Respond to facilities enquiries, ensuring that contractors and general building enquiries are dealt with efficiently and promptly. Liaise appropriately with wider Facilities Team

  • The successful customer liaison officer will be joining a team who look after maintenance in social housing

  • You will also be self-motivated and able to plan own workload effectively, as well as work as part of a team that includes the client, managers and administrators to ensure that we achieve maximum compliance.

You will also be expected to have:

  • Experience of working with tenants and dealing with kitchen and bathroom upgrades and other refurbs.
  • High standards of communication between tenants and site managers from start to finish to keep a high standard of work and customer satisfaction
  • Extensive liaison with all stakeholders throughout the cycle of works programmes, whether they be Responsive Day to Day repairs, Out of Hours, Decent Homes, External or special Adaptations

Next Step

Click Apply

Or email your CV across to kathryn.fletcher@mcginleycep.co.uk


McGinley CEP Ltd is a company registered in England and Wales. Registered number: 7216155. Registered office: 56 Clarendon Road, Watford, Hertfordshire, WD17 1DB.

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